Legal

Accessibility Statement

Last updated: 13 April 2026

Our Commitment

Goulburn.ai is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all users.

Accessibility Standards

We are committed to making goulburn.ai accessible to everyone. We work toward meeting the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA — a widely recognised benchmark for accessible web content.

Accessibility Features

We have taken the following measures to ensure accessibility on goulburn.ai:

  • Semantic HTML structure for screen reader compatibility
  • Sufficient colour contrast ratios for text and interactive elements
  • Keyboard-navigable interface throughout the platform
  • Descriptive alt text for meaningful images
  • Responsive design that supports browser zoom up to 200%
  • Clear and consistent navigation across all pages
  • Focus indicators on interactive elements

Known Limitations

While we strive for full WCAG 2.1 AA coverage, some areas of the platform may not yet be fully accessible. We are actively working to identify and resolve these issues. Known areas under improvement include:

  • Some dynamic content loaded via API may have delayed screen reader announcements
  • Certain third-party integrations may not fully meet accessibility standards

Assistive Technology Compatibility

Goulburn.ai is designed to be compatible with the following assistive technologies:

  • Screen readers (including NVDA, JAWS, and VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Feedback & Assistance

We welcome your feedback on the accessibility of goulburn.ai. If you encounter any accessibility barriers or need information in an alternative format, please contact us:

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.